Shipping Policy

Free shipping over 125$

You reside in Canada? If you order for more than 100$ before taxes, we'll pay the shipping fees! If you're below that and don't want to be charged the 15$ flat shipping fee, we suggest to visit our apparel & accessories section to grab something to reach the 125$ threshold ;)

Always the best shipping option

We're using multiple transporters to best fulfil your need! Not all transporters offers the same shipping delays. We'll always take the one that offers the fastest option depending on your service choice so that your order get to you real quick. 

If you're in a rush, you can always choose the Express option for 10$ more. We'll take the transporter with the fastest Express option! And if you're in an even bigger rush, contact us to check if we can do even better with a priority or next day delivery. 

A 24h window to have your order on the go

Whatever your choice of shipping service, we're working hard to get your goods to you as fast as possible, that's why we guaranty that your order will be packed and ready to ship in the next 24h (open days) from the purchase.

A 2 months return policy

You're not sure of your order? Hesitant to choose a size? Don't fret! As long as the product you want to return is re-sellable at original value, we'll take it back! 

Need to return a product? Click here to visit our return policy.

Problem with your delivery?

Address errors

A majority of delivery problems are due to mistakes in the provided address. If it is the case, the package(s) will usually be sent back to us. When we receive the package the customer will be contacted to pay re-shipping fees. (if the return is due to a mistake on our side, no re-shipping fees will be charged)

Lost package

It's unpleasant but it happens. When it does, please contact us as soon as possible so that we can lunch an investigation for lost packages with the transporter. We'll do everything we can to get your package back and if we can't, we'll re-send or refund to order depending on your choice.

Wrong or defective product(s)

First of all, we're sorry about that. You can check our return policy section for more detail, but know that when we do a mistake, we take care of everything!

Contact-us 

Whatever the problem is, contact-us as soon as possible so that we can help you out to get your goods as fast as possible.